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Article
Publication date: 5 March 2018

Nobin Thomas and Sonakshi Gupta

The study aims to address what is organizational cynicism, review past literature to find out what leads to organizational cynicism, its consequences for organizations, and…

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Abstract

Purpose

The study aims to address what is organizational cynicism, review past literature to find out what leads to organizational cynicism, its consequences for organizations, and pinpoint practical implications for managers.

Design/methodology/approach

This review is prepared by an independent writer who has amalgamated several other voices from different researchers/scholars and finally, adds his own impartial comments and places the articles in context.

Findings

The effects of organizational cynicism on employees are strong and rising. The review points to the need for paying serious attention to the concept of “organizational cynicism”, which is an attitudinal negativity and if left unchecked, can cost the organization dearly. However, with interventions in place, perhaps, organizations can control the negative effects of organizational cynicism.

Originality/value

Based on a selective literature review, the article anchors on the change perspective of organizational cynicism and offers a number of learning and development implications for managers.

Details

Development and Learning in Organizations: An International Journal, vol. 32 no. 2
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 30 October 2018

Nobin Thomas

Organizational scholars continue to study “knowledge” as an important organizational resource, and there is a good understanding that knowledge transfer can boost organizational…

637

Abstract

Purpose

Organizational scholars continue to study “knowledge” as an important organizational resource, and there is a good understanding that knowledge transfer can boost organizational performance significantly. The power of individuals in the knowledge transfer is well established, as they can transfer tacit as well as explicit knowledge. However, recent studies have shown that organizations fail to transfer knowledge adequately. The purpose of this paper is to look at alternative modes of knowledge transfer that are still underexplored in organizations. The author focuses on two modes of knowledge transfer from an individual perspective – analogy and narratives, though often neglected, but can be most powerful for managers in organizations.

Design/methodology/approach

This viewpoint is prepared by an independent writer who has amalgamated several other voices from different researchers/scholars and, finally, adds his own impartial comments and places the articles in context.

Findings

The significant progress that we have made in understanding the various nuances of knowledge transfer now translates to need for focus on areas that still have scope for further inquiry. Based on current literature review, it was found that the two modes of knowledge transfer – analogy and narratives – require greater attention by managers during communicating tacit knowledge, conflict resolution, problem-solving, and organizational change.

Research limitations/implications

Storytelling and analogy allow researchers to translate charts, facts and figures into an engaging narrative that enhances its reach beyond the specialists.

Practical implications

Narratives can be used for indirectly stating uncomfortable truths and rules of the game in a society, and thereby avoid possible conflicts.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Development and Learning in Organizations: An International Journal, vol. 33 no. 1
Type: Research Article
ISSN: 1477-7282

Keywords

Case study
Publication date: 6 January 2023

Irene Johnson, Nobin Thomas, Joshy Joseph, Priya Narayanan and Ameya Nambudiri

The case is an example of the dilemma and constraints an entrepreneur faces as they go forward in implementing ideas while setting up an enterprise. Through the eyes of John, the…

Abstract

Learning outcomes

The case is an example of the dilemma and constraints an entrepreneur faces as they go forward in implementing ideas while setting up an enterprise. Through the eyes of John, the case helps the participants to understand and analyse two distinct business models, the bricks and clicks model and an online aggregator model and evaluate them using a visual business tool like the business model canvas (BMC). Thus, the case helps the participants to:▪ Analyse the customer segments and demand.▪ Apply frameworks for analysing a new venture’s prospects.▪ Understand two distinct business models and learn how to sketch a business model using the BMC.▪ Compare various business model designs using the BMC template.

Case overview/synopsis

Set against the backdrop of high consumerism and haute couture, conventroad.com is an example of fashion aggregation and curation in the online platform. Once known as the fashion hub of Kerala with its crowded streets, cramped with boutiques on each corner, Convent Road lost its following as big and major stores left the miniscule space for better facilities in the name of development. This case follows Rijin John, founder and developer, through the course of his idea conceptualisation. In an attempt to regain its popularity through the internet, John set out to rope all the popular Convent Road boutiques into one platform. But, as more options became available, John was in a dilemma about whether he should continue to try to convince the indifferent boutique owners to be a part of his enterprise or explore an alternative model and create a platform for weavers while sacrificing the brand value of Convent Road.

Complexity academic level

The case is designed for use in an undergraduate or graduate-level course on entrepreneurship, marketing, business policy and managing growing ventures.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 3: Entrepreneurship.

Article
Publication date: 26 February 2019

Nobin Thomas, Angela Randolph and Alejandra Marin

Research in entrepreneurial cognition has called for a better understanding of interactions between contextual variables and cognitive processes. Based on previous work done on…

Abstract

Purpose

Research in entrepreneurial cognition has called for a better understanding of interactions between contextual variables and cognitive processes. Based on previous work done on organizational learning and social networks, the purpose of this paper is to propose a formal model in which information acquisition, distribution and interpretation are tested as a function of cognition-based trust, perceived expertise and tie strength between organizational members in two different corporate entrepreneurship (CE) types.

Design/methodology/approach

The authors conduct a quantitative analysis based on network data in two companies located in India. Special procedures known as quadratic assignment procedure and multiple regression quadratic assignment procedure were used to run the correlations and multiple regressions, respectively. The authors complement this analysis with interviews and qualitative information to build a rich description in each of these cases.

Findings

The results indicate moderate support for the model. The evidence suggests that between both types of CE types, domain redefinition requires higher levels of tie strength, trust and perceived expertise. Sustained regeneration shows moderate significant results in tie strength, and cognition-based trust.

Originality/value

The authors combined insights on social network and organizational cognitive processes to analyze interactions between context and cognition. The authors were also able to compare two different companies. The authors found consistent results regarding tie strength, but the authors also found differences between both companies, which suggest that different CE types tend to require different dynamics between context and cognitive processes.

Details

Management Decision, vol. 58 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 10 December 2019

Nobin Thomas

Studies have shown that organizations that are capable of effectively transferring knowledge are often more productive than others. At the same time, there is increasing ambiguity…

Abstract

Purpose

Studies have shown that organizations that are capable of effectively transferring knowledge are often more productive than others. At the same time, there is increasing ambiguity regarding how the nature of knowledge transfer affects performance. The purpose of this paper is to review the literature on the nature of knowledge transfer and to understand why it remains a hindrance to most organizations, even now. This conceptual paper tries to identify the major debates surrounding the nature of knowledge transfer in an organization. The challenges and opportunities facing research on knowledge transfer are also elaborated.

Design/methodology/approach

This conceptual paper is structured to first provide a brief summary of the construct of knowledge transfer and then provide a detailed account of research that highlights the major findings regarding the nature of knowledge transfer and their relation to the current themes. A selective review of the literature was carried out in this paper instead of a meta-analysis. The papers were identified through popular databases. The authors also examined the references of selected papers to provide a comprehensive review of the construct.

Findings

The debate about codification of knowledge that has stimulated the academic community in organizational studies is still in its infancy. The other debates that have been discussed in this paper have either reached their peak or have given way to newer debates. A clear understanding of the significance of the nature of knowledge transfer is very important at this juncture. The model developed toward the end of the paper assumes a path in this direction. The authors also discuss how research on knowledge has both deepened and expanded the authors’ understanding of knowledge transfer since March and Simon (1958).

Originality/value

The debate in the field of organizational studies around the nature of knowledge transfer has been occurring for some time. However, there has not been any final consensus on the nature of knowledge transfer. While looking at these debates with a critical eye, the authors may appear to be cynical about the prospect of an end to these deliberations. The authors conclude the paper with a model that examines knowledge transfer from a broader perspective that encompasses the various theoretical perspectives.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 50 no. 3
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 16 August 2021

Nobin Thomas, Rajesh Kaduba Mokale and Patturaja Selvaraj

Organizational scholars are intrigued about stakeholders who propose multiple and conflicting ideas about what is good for their organization. Such contradictions are called…

Abstract

Purpose

Organizational scholars are intrigued about stakeholders who propose multiple and conflicting ideas about what is good for their organization. Such contradictions are called paradoxical tensions. Although researchers have singled these out for analysis, focusing only on individual tensions prevents scrutiny of multiple paradoxical tensions that simultaneously emerge and how effectively organizations can manage them. In complex environments – especially during an organizational restructuring – multiple and interrelated tensions occur. Therefore, the objective in this paper is to investigate how organizations create multiple paradoxical tensions and how the combined effect of such tensions can constrain organizations during restructuring. The authors thus aim to help managers think reflectively and to plan interventions to deal with issues arising from restructuring through the lens of paradox theory.

Design/methodology/approach

The authors adopted purposive sampling for an archival research-based case study of a major restructuring of a leading IT firm in India in the decade 2009–2019. This study focused on the types of paradoxes created and the response of the organization to these during the restructure. The authors identified key events using public documents and news reports from that decade. They drew on two sources of data: mainstream media coverage and third-party documents about the company. The latter included monographs and academic publications written by critics, business historians and design and management scholars.

Findings

The findings address the gaps in the literature about how reorganizing during a restructure shapes the contradictions that lead to tensions and coexisting conflicting dualities, creating paradoxes. This study provides the reader with deeper insights into belonging, organizing, learning and performing tensions – core to paradox theory – along with their short- and long-term implications for organizational restructuring. The study demonstrates organizational responses to paradox and its practical implications for managers. The paradoxical nature of cultural–structural tensions in Indian organizations continues to be researched but, by focusing on paradox theory, the authors have opened doors for future research.

Originality/value

Although there is no dispute that effective management of tensions can facilitate organizational performance, contradictory demands that lead to tensions have only intensified as organizational environments become more global, dynamic and competitive. Paradox theory is thus valuable for understanding tensions between equally valid principles, inferences and insights. Although this paper is based on a case study, the framework proposed here can form the basis for theoretical generalizability within certain limitations. Because organizations face similar paradoxical situations under competing demands during restructuring and because paradoxes are becoming increasingly prevalent in organizations, the authors expect their propositions to apply in other cases of restructuring. However, the authors would like to caution that the model developed here should be tested and refined in other contexts to more fully establish its validity and generalizability.

Details

Journal of Organizational Change Management, vol. 34 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 8 May 2017

Nobin Thomas

The extant literature provides evidence that control measures employed in communities of practice (CoPs) have undergone significant changes with the evolution of the concept. When…

Abstract

Purpose

The extant literature provides evidence that control measures employed in communities of practice (CoPs) have undergone significant changes with the evolution of the concept. When it started as a self-organized group, its members had the freedom to pursue their own interests. Now, CoPs are moving closer toward bureaucratic form of control. The purpose of this paper is to discuss that although it might still be difficult to locate the power base in a CoP, undercurrents suggest that they have a strong affinity for managements’ interests.

Design/methodology/approach

This approach taken in this paper is to present a historical background, contrast characteristics of present CoPs with its earlier versions and develop propositions highlighting a power-based perspective on leadership, sponsorship and objectives for CoPs within an existing organization.

Findings

The authors have found that power in a CoP has undergone tremendous changes from the time when it was introduced by Lave and Wenger (1991). When it started as a self-organized group, control exerted was null and void, as the members were given freedom to pursue their interests. The paper shows that CoPs can be formed intentionally, which is quite contrary to the common belief that they emerge naturally. Now, CoPs are moving closer toward bureaucratic form of control with the setting up of governance committees. This has serious repercussions for their autonomy, as envisaged by the early proponents of CoP, who believed that closely knit informal groups would enhance situational learning.

Originality/value

There is a general feeling that the word “autonomy” is a misnomer for CoP today. The power that once rested with the CoP group has been taken over by management in the form of sponsorship, goal congruency, etc. What appears as powerful in a CoP today is the sponsor and the CoP has ceased to exist as they used to be. This paper makes it clear that a CoP approach can provide value to the modern organization. However, if the issues discussed herein with regard to organizational power are not appropriately accounted for, CoP may fall short of expectations.

Details

Journal of Management Development, vol. 36 no. 4
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 7 April 2015

Nobin Thomas and Neharika Vohra

– The present study aims to address three major debates in organizational learning, review past literature and pinpoint practical implications for managers.

833

Abstract

Purpose

The present study aims to address three major debates in organizational learning, review past literature and pinpoint practical implications for managers.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Though theoretical contributions have enriched “organizational learning” literature for over five decades, there seems to be little consensus among scholars about its definition, methodology and theoretical perspectives. Little did anyone realize that the construct itself would become so encompassing that its merit of being understood gets overshadowed by the multitude of perspectives. For managers, it requires a basic understanding of these three debates to remain open to the organizational learning efforts in their organization.

Originality/value

Based on an extensive literature review, the briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Development and Learning in Organizations: An International Journal, vol. 29 no. 3
Type: Research Article
ISSN: 1477-7282

Keywords

Content available
Article
Publication date: 7 April 2015

Anne Gimson

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Abstract

Details

Development and Learning in Organizations: An International Journal, vol. 29 no. 3
Type: Research Article
ISSN: 1477-7282

Article
Publication date: 1 November 1973

ALAN ARMSTRONG

BECAUSE national governments will not assist finance company research outside their own borders, the only machinery for R & D between firms in the EEC lies with the…

Abstract

BECAUSE national governments will not assist finance company research outside their own borders, the only machinery for R & D between firms in the EEC lies with the multinationals. Now EUROPMI, the federation of medium and small firms is trying to foster more R & D co‐operation within the community. When British small firms participate, it would be satisfying to think that they had the backing of their local library co‐operative, to support them with ready provision of research documentation. EUROPMI are at 66a rue Joseph II, 1040 Brussels.

Details

New Library World, vol. 74 no. 11
Type: Research Article
ISSN: 0307-4803

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